We ship worldwide, with the exception of the USA. Some countries may have product-specific restrictions. These will be noted on the relevant product pages if they affect your country.

Wellsprings products are available only from this website — they aren't sold through any shops, pharmacies or third-party retailers. Buying direct is the only way to be sure you're getting genuine Wellsprings products.

We aim to dispatch your order within 1 business day. Our products ship from the USA, where they are manufactured. Typical delivery times from dispatch are: UK 5–10 working days, Europe 5–10 working days, Australia & New Zealand 7–15 working days, rest of the world 7–15 working days. Working days are Monday to Friday and exclude weekends and Bank or public holidays. If you order more than one item they may arrive separately, with no extra charge.

Delivery is calculated automatically at checkout once you've entered your address — you'll see the exact shipping cost before you enter any payment details, so there are no surprises.

We don't currently offer order tracking or express delivery. We'll email you to confirm when your order has been dispatched, and if it hasn't arrived within the expected window above, email [email protected] with your order number and we'll look into it for you.

If you need to change or cancel an order, email [email protected] as soon as possible — if it hasn't been dispatched yet we'll do our best to amend it. You also have a statutory right to cancel for any reason up to 14 days after delivery and receive a full refund — see our Terms & Conditions.

Sorry to hear that. Email or telephone our orders team Monday to Friday, 9am–5pm at [email protected] or call +44 (0) 1481 233 370 and we'll help you complete your order. Full contact options are on our Contact page.

Yes — buying a multi-pack works out cheaper than single jars or bottles, and means you won't run low between orders. Browse our multi-packs.

We accept all major credit and debit cards, as well as PayPal.

Yes. All card payments are processed securely by PayPal, one of the world's largest and most trusted payment providers, and our site uses industry-standard encryption. Your contact details are held securely and never shared with third parties for marketing. More detail is in our Privacy Policy.

No on both counts. We never store your card details, and we have no subscriptions or recurring charges — the only payment we ever take is the one you confirm yourself at checkout. You'll never be charged again without placing a new order.

You can cancel for any reason within 14 days of receiving your order and return it for a full refund. For up to 6 months, you can return a faulty product for an identical replacement. To start a return, email [email protected] with your name, address and order number. Full terms: Terms & Conditions.

Usage instructions are shown on the relevant product pages. Also full step-by-step guidance for all of our cream products is on our Using Wellsprings Creams page, and in our free Natural Progesterone booklet.

It depends on your hormonal status — whether you're still menstruating regularly, irregularly, or have stopped. As a rough guide, a 60ml jar lasts around 10 weeks and a 100ml pump bottle around 4 months, following standard usage. This will vary with your dose regime, the severity of your symptoms, and whether you're using our recommended double dose for the first month.

It depends on your symptoms and whether you need progesterone alone or progesterone plus oestrogen. Our compare creams guide walks you through our cream range — or email [email protected] and we'll help you make the right choice.

Yes — full active and inactive ingredient lists are on each product page. View all of our products here: Natural Products. If you have a specific allergen question, email [email protected].